TWINT Privacy Statement

This privacy statement (hereinafter the „Statement“) describes how data of the users of this website (hereinafter the “Users”) is collected and for which purposes it is used, forwarded and/or disclosed. The Statement also describes which measures are taken by TWINT to ensure data security.

By accessing this website, the User accepts that TWINT collects, uses, forwards and/or discloses data in accordance with this Statement. This statement is subject to any statutory or contractual non-disclosure provisions.

The Statement is subject to change without notice. The most recent version is published online.

1. Data Collected by TWINT

TWINT collects data about the User when he/she accesses the website or when he/she request or uses services offered by TWINT. TWINT collects personal data (e.g. name, gender, address, e-mail, telephone or fax number) which the User provides to TWINT, e.g.by filling in a registration form or when signing up for a newsletter. In addition, the webserver automatically records details of the use of the website (e.g. IP-address, the name of the previous website from which the User accesses this website, the specific pages of the website viewed by the User, including date and length of the visit).

2. Information on Cookies

This website uses cookies. Cookies are small files which are stored in the User's computer in order to remember his/her use and preferences of the website when the User switches to different pages of the website or between visits of the website.

TWINT uses cookies particularly for the following purposes:

  • Memory of the User’s preferred language- and country settings;
  • Statistical analysis of the number of users of the website and their user habits;
  • Improvement of speed and performance of the single pages of the website.

The User may control the operation of cookies in his/her browser settings. The respective facilities of the browser and instructions for their use are normally to be found in the user manual or in the help file of the browser.  The refusal, blockage or disablement of cookies may result in a reduced availability of the services provided on the website. Furthermore, parts of the website may not function correctly without cookies.

3. Web analysis

For the analysis of the use of the website TWINT uses third party analysis tools, e.g. Google Analytics or Webtrends Analytics (hereinafter the “Tool Providers”). TWINT does not assume any responsibility or liability for the data use by the Tool Providers.

Google Analytics
Google Analytics, a web analysis tool of Google Inc. (hereinafter “Google”) uses cookies, which are text files which are placed in the User's computer to facilitate the analysis of the use of the website by the User. The information generated by the cookie about the use of this website is generally transmitted to and stored by Google on a server located in the United States. In case IP-anonymisation is activated on this website, the User’s IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transmitted to a Google server in the USA and truncated there. On behalf of TWINT, Google will use this information for the purpose of evaluating the use of the website, compiling reports on website activity and providing other services to TWINT relating to website activity and internet usage. In certain circumstances Google will associate the User’s IP address with any other data held by Google. The placement of cookies may be disabled by selecting the appropriate settings on the User’s browser. TWINT would like to point out that in such case the User may not be able to use the full functionality of this website. Furthermore the User can prevent Google's collection and use of data (incl. IP address) by downloading and installing a browser plug-in.

Further information can be found under http://tools.google.com/dlpage/gaoptout?hl=en
and/or https://support.google.com/analytics/answer/6004245?hl=en (general information on Google Analytics and privacy). 

4. Use and Protection of Personal Data

TWINT uses personal data for the purpose of improving the quality of its products and services, particularly:

  • For the technical management and research and development of the website;
  • For user administration and marketing;
  • To inform the User about services and products by TWINT.

TWINT may share personal data with employees, agents or other third parties in or outside the country of residence of the User for the purpose of the provision of a service or for the purposes mentioned above. Employees, agents or other third parties, which have access to personal data, are obliged to respect the User’s privacy. TWINT protects personal data with appropriate physical, electronic and process-related security measures such as firewalls, personal passwords and/or encoding and authentication technologies.

TWINT reserves the right to disclose personal user data to government and regulatory agencies as well as to any other third party if required or permitted by applicable statutory laws, regulations, judicial decrees, requests or directives by authorities, or similar provisions.

TWINT stores user data in accordance with applicable data protection laws.

5. Links

This website may contain links to other websites not operated or supervised by TWINT. Third party websites are not subject to this Statement. TWINT does not assume responsibility for the content of these websites and their use of personal data.